All custom and customized Quick Ship orders are made to your specifications therefore they cannot be returned or exchanged. Photos may be requested to assist us in processing returns due to quality. In the case of a manufacturing defect, notify us within 2 weeks of receiving shipment for Return Authorization (RA) label. RA's are allotted for the specific amount authorized and are only good for 3 weeks after issue date. All garments must be designated on the RA. Any additional garments not on the RA will be returned to the sender at the sender's expense. RA must be displayed on the outside of the package or it will be returned to sender. A laundering fee of $5.00 per garment will be charged for each soiled garment received. Quick Ship garments (not customized) can be exchanged or returned for a $5.00 fee. Shipping charges will apply to the new order.