SHIPPING INFORMATION  


USA Shipping and Handling:

In the Contiguous U.S.A. Ground Shipping and Handling is $7.95 plus .50 cents per garment ordered (excludes hair twists). For AK, HI, and PR, it is $15.95 plus $1.00 per garment ordered. VI customers please call for shipping rates.  All APO/FPO orders will be shipped Priority Mail. Charges must be authorized on credit card at the time the order is placed. Alpha Factor reserves the right to select the ground shipper.

International Shipping:

All International orders must be placed through Customer Service, please call 1-800-825-7428.  A) Payment in full must accompany the order (U.S. funds only) MasterCard, Visa, American Express or Discovery. Sorry, no C.O.D.'s.  B) International orders will ship UPS.  Perform Group, LLC is not responsible for any damages or missing goods that are a result of customs inspections.  All duties, taxes, and any additional fees charged by your country are the responsibility of the purchaser.  C) Order early and allow 3 weeks additional shipping time to current ship week.

If you have any questions about shipping please contact Customer Service at 1-800-825-7428.